Customer Service

General Support:

The Bedell Consumer Relations team has the goal of delighting our consumers by providing personalized, proactive and comprehensive service to all owners of Bedell guitars. While we hope you never have an urgent need to call Ngan, Anne, or Kevin, if you do, rest assured that they are here to help you and take care of any issues or questions you may have about our guitars. They sit right next to our Repair and Parts Department here in Bend, Oregon and are empowered to take care of you. Please use the contact in the footer of this page to contact our support team, or call us at 888.234.2210.


Documentation / Passport Concierge Support:

We guarantee that every 2014 Bedell guitar qualifes for the U.S. Fish and Wildlife Service guitar passport and can be transported for performances and transacted for sale throughout the world. For assistance obtaining your guitar passport and other permits to facilitate international travel and conveyance, please contact permits@, or call us at (888) 234-2210 between 8 a.m. and 5 p.m. Pacific Time.